BREAKING NEWS: Introducing the Home Care Executive Leadership Academy for Growing Home Care Agencies

A Proven Program That Provides Independent Home Care Agencies with a Business Operations Blueprint to Revamp and Scale Swiftly and Profitably


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Most Independent Home Care Agencies Are Trapped In A Stressful, No-Growth, Unprofitable Business Model, and Don't Know What to Do About It.

Kunu Kashaul – CEO and Founder of Independent Home Care Alliance and Senior Solutions Home Care

Is it an operations and management problem?

Is it a cash flow problem?

Is their service offering packaged and priced wrong?

Are they short-staffed and unable to afford to hire people who can help them grow?

It’s ALL of the above, which is why it’s so difficult for Independent Home Care Agencies to scale and compete with larger agencies who simply have more resources (money, staff, experience).

That’s why we created Home Care Executive Leadership Academy.

This 1-year intensive program gives Independent Home Care Agencies an experienced-based business development BLUEPRINT that goes beyond operations to help you overcome the massive challenges you’ll face as you attempt to scale your non-medical home care business.

We offer help with Caregiver Recruitment, Staff Training, Agency Consulting, Payroll Management, Accounting Services, Exclusive Vendor Deals, Automation Tech and more....

Includes Access To Operations Materials, Strategy, Accountability, Trainings And 20+ Years Of Experience From Working With Home Care Agencies, Non-Medical Home Care Agencies, and Home Care Services Businesses

Home Care Executive Leadership Academy is a program that guides an Independent Home Care Agency on how to streamline their business operations – from packaging and pricing their services to operations management, sales systems, and leading a proficient team – so they can scale as swiftly and profitably as possible, with real systems and processes and a solid foundation for further growth. 

IHCA reports and Brochures

Powerful Marketing

Payroll Management

Caregiver Recruitment

Staff Training

Accounting Services

Exclusive Vendor Deals

Agency Consulting

Automation Tech

Includes Access To Operations Materials, Strategy, Accountability, Trainings And 20+ Years Of Experience From Working With Home Care Agencies, Non-Medical Home Care Agencies, and Home Care Services Businesses


Here are three reasons why this program excels:

It’s not JUST operations (although you DO get that too!). A significant reason you’re not scaling is because you need more than just operations management (although that’s a vital part of this program). You need to ensure your service offering is competitive, scalable, and profitable. You need to be more operationally mature with proper contracts in place and a well-managed service department. You need hiring and management systems, financial systems, sales systems, risk management, and a professionally run back office. ALL of this is covered in the Home Care Executive Leadership Academy.

You’ll receive consultation and knowledge from SUCCESSFUL Home Care Agency entrepreneurs. Our experts and members are all highly successful individuals who have initiated or are currently leading multi-million dollar Home Care Agencies. Who better to learn from than someone who’s ACTUALLY succeeded in this field themselves? Moreover, our program and methods are grounded on experiences with well over 100 Home Care Agencies in the United States – they are experience-based, practical strategies that are proven to work, not just theories or conjectures. 

You gain a COMMUNITY to support you. Running an Independent Home Care Agency can be challenging and isolating. You’re constantly pressed for time and resources, facing numerous problems. Having an entire community of similar agencies to consult when you encounter various challenges is invaluable. Our community culture promotes sharing and assistance. You’ll be astonished at the immense support you’ll receive. Plus, you can contact us with ANY issue or query, and we’ll connect you with someone who can assist you in resolving it.

How The Program Works: 3 Phases

Home Care Leadership Academy is a membership that encompasses learning, coaching, consulting and done-for-you services through three distinct phases. The process initiates with an in-person event that guides you through the essentials to build a solid, profitable business model, empowering you to expand with assurance. The program continues with virtual sessions that you can engage at any point and revisit these classes as frequently as you wish during your membership.

Phase 1: Establishing the Groundwork

We invite you to the IHCA Executive Workshop. This in-person workshop is unlike any other industry conference because they’re only for independent non-franchise agencies that are already operating & serving clients and caregivers alike in their communities. It’s exactly as it sounds…a workshop; therefore, you are sure to leave with actionable discoveries to improve your agency.

The IHCA Executive Workshop addresses the following areas typically covering: talent management, leadership, recruitment & hiring, people & culture, finance & accounting, payroll, human resources, sales & marketing, technology & software, led by our CEO Kunu Kaushal. In addition, every attendee gets a professional headshot. Attendees receive assessments and results about their individual leadership styles to become more self aware and effective in their roles.

Kunu Kashaul Independent Home Care Alliance

Kunu Kaushal

Founder & CEO

Our Next IHCA Executive Workshop is March 6-7, 2024

This is an in-person event that guides you through the essentials to build a solid, profitable business model, empowering you to expand with assurance.

Phase 2: Training in 8 Entrepreneurial Disciplines

After the workshop, we will offer NEW sessions encompassing the following 8 entrepreneurial disciplines to facilitate your continuous growth. These sessions occur multiple times a month for 11 months following the Executive Workshop. These sessions are only available to Performance Group Members and leaders within their organizations. Bring your administrator, directors, schedulers, recruiters, nurses, and others to these focused sessions!

We will unveil a repository of resources and training modules focusing on operations, sales, recruitment, management, leadership, goal formulation, and much more. You will receive monthly executive roundtables where owners and leaders come together to discuss their most pressing issues and concerns.

Additionally, you will have access to monthly “How To” calls where our seasoned members will demonstrate their successful strategies in various business aspects, whether it be enhancing referrals, augmenting pricing, offering advanced home care solutions, recruiting top-notch personnel, and dozens of other topics directly pertinent to your expansion.


  • Your Vision and Mission

  • Company Values and Culture

  • Goal Formulation for Your Company

  • KPIs (Key Performance Indicators)

  • Entrepreneurial Productivity Strategies


  • The 4 Pillars of Operations Strategy

  • Your Value Proposition and Brand Promise

  • The 4 Primary Operations Wellsprings

  • Your CRM Platform and List Development


  • Developing Systems and Processes

  • Establishing Work Standards

  • Your Organizational Chart of Divisions and Roles

  • Performance-Oriented Management


  • Timing and Criteria for Hiring

  • Recruitment Systems to Sidestep Unsuitable Candidates

  • Training Systems

  • Employee Evaluations and Standards


  • Structuring and Pricing Service Plans

  • Profitable Pricing Strategies

  • Service Fulfillment Systems and Teams

  • Necessary Tools and Software

  • SOPs, Systems


  • Sales Team Composition and Personnel

  • Quotas and Compensation Structures

  • Sales Playbook

  • Measurement, KPIs


  • Simplifying Business Financials

  • Strategies for Enhancing Profitability

  • Your Blueprint to Add $1 Million Profitably

  • Understanding Crucial Financial Metrics


  • Adequate Insurance Coverage

  • Cybersecurity for Your Home Care Agency

  • Appropriate Contracts

  • Debt Elimination, Building Cash Reserves

Phase 3: Ongoing Development

After attending the Executive Workshop and 11 months of deep-dive topics, you are enrolled in the ongoing training and meetings as a GRADUATE. As a graduate, you’ll receive an opportunity to continue your membership with a discount and access to ongoing training available to members. Members receive access to additional offerings like:

Monthly Mastermind Meetings

Monthly Educational Webinars

Annual Leadership Summit Ticket Discount

Operations and Benchmarking Deep Dive

Quarterly Custom Flyers

In-Person Training Opportunities

Vendor Discounts

Listed in IHCA Directory

IHCA Webstore Discounts

IHCA Digital Seal of Approval

Home care agency owners often feel bogged down by the constant struggle to find new clients and the caregivers to care for those new clients. Plus, keeping up with the never-ending stream of office tasks associated with managing a business can almost make it not worth the stress. The program guides you through structuring your operations to be less stressful and more effective.

Independent Home Care Alliance National Office

The Home Care Institute of Learning in Nashville empowers our registered agencies

The Independent Home Care Alliance HQ is the first of its kind: a physical site dedicated to the education and professional development of independent home care professionals! The Independent Home Care Alliance HQ is designed to provide hands-on, practical resources, workshops, seasonal conferences, bootcamps, and virtual consultants for industry leaders who want to sharpen their operational standards!

Independent Home Care Alliance National Office


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